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We at Top Wok aim to bring all of our customers the very best value for money, services and food around Surrey. Give us feedback.
Value for Money
Great food as always. Thank you.
I am very disappointed to have
received my order this evening
and for there to be a missing
item of sweet and sour Hong Kong
style. After several attempts of
calling the restaurant and
getting no answer I’m sure you
can understand my frustration and
dissatisfaction. I spent almost
£70 with you so find this
To say I’m disappointed with my
takeaway would be a huge
understatement. I waited 2hrs for
my delivery which is appalling. I
understand a Saturday evening is
busy but 2hrs takes the biscuit.
I order via just eat at 7pm
expected delivery said 8.20pm, we
then received a message at 8.10pm
to say it would arrive at 8.40pm.
I called the restaurant to find
out what was going on & the
person on the other end of the
phone was so rude & said
“it’s Saturday we’re
flooded not much I can do” he
then asked my address to which I
replied, I was then told in a
very abrupt manner “leaving in
5 with you in 15”. I live
10mins down the road. 35 minutes
later at 9pm the food arrived
which was cold, very bland &
I am so disappointed as I’ve
not had a problem here before.
After a terrible day today due to
personal reasons this just made
everything ten times worse. I can
safely say I will not be
returning here again.
This is the 3rd time we have used
their delivery service and, yet
again, couldn't fault the
efficiency of the friendly driver
and high quality of food.
Always enjoyed the food
Food was ok not the same great
standard to be fair and you got
our order wrong which normally
would be ok but it was my
daughters birthday meal but after
a phone call you did rectify the
problem very quickly
The sauces supplied were not as
requested. Portions small.
Great online ordering tool. Food
is always hot, ready on time (or
even before!) and the guy in the
shop is courteous and helpful.
They also note our request to
make the sauce less hot, which
means we always enjoy our food.
Pad Thai too much fish sauce, and
crispy beef was very slimy not
crispy at all. I would like a
response from the manager and for
the money I was very disappointed
in the quality.
Always a friendly greeting when I
arrive to collect my order and
its already there, waiting for
me. Food is always hot, thanks to
the insulated covers and neatly
packed in containers. No
hesitation to recommend, although
the dog would disagree- never any
leftovers for him.
Always very good.
Amazing, best in town xx
I was offered advice on
alternative menu choices as my
usual take away was surprisingly
closed on a Monday. Most helpful.
Delivered hot on time. Quality of
food was OK. Thai fishcakes were
a nice touch. Value for money.
A quick simple service to order
Our new favourite Chinese
restaurant. Amazing food,
fantastic customer service and
delivered on time, and still very
hot. Won’t go anywhere else.
Thank you, jo & Sus xxxx
Never had a bad meal from here so
I keep coming back and try
last week i didn't get my egg
fried rice but paid for it......
i called but the phone was not
accepting any calls. I have made
another order tonight so hope all
will be ok I would like the egg
fried rice i ordered and paid for
Top marks! First time order after
a recent neighbor
forward to our next meal......
First time we had this and it was
awesome. Delivered on time,
piping hot and delicious food. Xx
Hey there, I hope you’re well.
We have never used you guys
before. Do we get discount if we
order direct with you rather than
just eat? Cheers, jo x
The best Chinese delivery in the
area BY FAR.
Food was tasty/good and quick.
Delivery was great. Always good
to have someone happy/smiling
giving you your food.